PRIVACY POLICY

Our privacy policy has been updated in accordance with the new European data protection legislation. This policy means a more transparent and simple form of communication with you. Yes after reading all the information. If you have any further questions, please contact us at our email address.

Who collects your data?

Osaba collection, owner of the website under the domain www.osabacollection.com.

This Privacy Policy only applies to the Osaba Collection website, including all the pages and subpages of said document, Osaba Collection declining any responsibility related to the different privacy policies and personal data protection legislation of the external pages to which can be accessed via hyperlinks that are not directly managed by Osaba Collection

This policy has been created respecting the European legislation on data protection, which will be valid as of May 25.

What data is collected?

The data that you have provided us. Personal data includes your email address, postal address, phone number, username, personal preferences and purchasing habits, user-generated content, and financial information, among others. It may also include numerical identifications such as the IP address of your computer or the MAC address from your telephone device, as well as information obtained through cookies.

Why collect your data?

We use your data to carry out the ordering and delivery service and to send you push notifications regarding our order. In addition, your data is used to send you information and newsletters on products and services related to the brand, such as offers and promotions.

What are your rights?

- Right to information: You have the right to receive transparent and easy-to-understand information about the way we use your personal information.

-Right of access: you have the right to know if your data is being used or not. You can access your personal data by contacting us at our email address.

-Right to rectify: you have the right to make us change your data when they are wrong, incomplete or invalid. To request this, contact us at our email address.

-Right to erasure: also known as the right to forget. In certain cases, you have the right to have us delete your personal data, although we may have legal grounds to retain it.

-Right to object to direct marketing: You can unsubscribe from our direct marketing communications at any time. To do this, contact us at our email address or click the link in the footer of communication emails.

-Right to data portability: you have the right to receive the personal data you have provided us in a structured format. After which you can request that this data be transferred if based on consent. To request your data portability, you can contact us at our email address.

-Right to disable cookies: You have the right to disable cookies from the website at any time.

How long do we keep your data?

We use your data to carry out the order and delivery service and to send you automatic notifications about our order. In addition, your data is used to send you information and newsletters on products and services related to the brand, such as offers and promotions.

refund policy

* It is essential that returns be made in the same condition in which they are received: inside the original packaging, with the label and in good condition. If the garments are received in poor condition, the company reserves the right to decide whether to make a refund. We ask special attention to make-up stains, aromas, snags, wrinkles... Since we work with delicate materials. Returns of swimwear are not allowed under any circumstances.

* We will be very strict with this policy since OSABA is responsible for all your orders leaving the warehouse in perfect condition. We are a small company and we put all our love and attention into getting your package to you, so each item passes strict quality control.

* Please note that OSABA COLLECTION reserves the right to refuse all returns that do not meet these conditions.

* To exchange or return an item, you must send it to: c/Plazuela 8, 28231, Las Rozas de Madrid, Spain. With your phone number, name and order number attached. Previously you must have informed us by email info@osabacollection.com

shipping policy

Shipping rates and estimated delivery times:

* Peninsula and Balearic Islands: €6 (5-7 Business days) / *FREE Orders over €65

* Canary Islands: €15 (5-7 working days)

* European Union: €15 (7-15 Business days)

* Rest of the World: €35 (7-15 Business days)

Terms of service

PLEASE READ THE FOLLOWING SPECIFIC TERMS OF SERVICE CAREFULLY. YOUR USE OF THE SERVICES DESCRIBED BELOW IMPLIES YOUR PRIOR, EXPRESS AND COMPLETE ACCEPTANCE OF THE TERMS AND CONDITIONS CONTAINED HEREIN.

IF YOU DO NOT AGREE TO THESE SPECIFIC TERMS, DO NOT USE THE SERVICES.

THESE SPECIFIC TERMS FORM AN INTEGRAL PART OF THE LEGAL NOTICE OF THE WEBSITE.

OVERVIEW.

This website is operated by Osaba Collection. Throughout the site, the terms “we”, “us” and “our” refer to Osaba Collection. Osaba Collection offers this website, including all information, tools and services available from this site to you, the user, conditioned on your acceptance of all terms, conditions, policies and notices stated herein. The terms of use presented here (hereinafter, the "General Conditions"), together with the Privacy Policy regulate the use of the 'Osaba Collection' website (hereinafter, the "Website"). By visiting our site and/or purchasing something from us, you are participating in our "Service" and agreeing to be bound by the following terms and conditions ("Terms of Service", "Terms"), including any additional terms and conditions and policies referenced here and/or available by hyperlink. These Terms of Service apply to all users of the site, including, without limitation, users who are browsers, vendors, customers, merchants, and/or content contributors. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the Website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new features or tools that are added to the current store will also be subject to the Terms of Service. You can review the most recent version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Website following the posting of any changes constitutes acceptance of those changes. Our store is hosted by IONOS. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including, without limitation, intellectual property laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted and may involve (a) transmissions over various networks; and (b) changes to meet and adapt to technical requirements for connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service, use of the Service or access to the Service or any contact on the website through which the service is provided, without the express written permission of us. . Headings used in this agreement are included for convenience only and will not limit or affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION.

We are not responsible if the information available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, most accurate, most complete, or timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information is not necessarily current and is provided for reference only. We reserve the right to change the content of this site at any time, but we are under no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4: CHANGES TO SERVICE AND PRICES.

The prices of our products are subject to change without prior notice. We reserve the right to modify or discontinue the Service at any time (or any part or its content) without notice at any time. We will not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (IF APPLICABLE)

Certain products or services may be available exclusively online through the Website. These products or services may be in limited quantities and are subject to return or exchange only in accordance with our Return Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear in the store. We cannot guarantee that your computer monitor's screen will display any color. We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any product or service we offer. All product descriptions or product prices are subject to change at any time and without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6: ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was placed. We reserve the right to limit or prohibit orders that, in our sole discretion, appear to have been placed by dealers, resellers, or dealers. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you when necessary. For more details, see our Return Policy.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third party tools over which we do not monitor or have any control or input. You acknowledge and agree that we provide access to such tools "as is" and "as available" without warranties, representations or conditions of any kind and without endorsement of any kind. We will not assume any liability arising from or related to your use of optional third party tools. Any use you make of optional tools offered through the site is at your own risk and discretion, and you must ensure that you are familiar with and approve. of the terms on which the tools are provided by the relevant third-party providers. We may also, in the future, offer new services and/or features through the Website (including the release of new tools and resources). Such new features and/or services will also be subject to these Terms of Service.

SECTION 8 - THIRD PARTY LINKS.

Some content, products and services available through our Service may include materials from third parties. Third party links on this site may direct you to third party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability for third party materials or websites, or for any other third party materials, products or services. are not responsible for any damages or damages related to the purchase or use of goods, services, resources, content or any other transaction made in connection with third party websites. Please review the third party's policies and practices carefully and make sure you understand them before engaging in any transaction. Complaints, claims, concerns or questions about third party products should be directed to a third party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS.

If you so request, you can send certain specific submissions (for example, contest entries) or without them. If you send us creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, "Feedback"), you agree that we may, at any time, restrict, edit , copy, publish, distribute, translate and otherwise use in any medium any comments you submit to us. We are and are under no obligation (1) to maintain any comments in confidence; (2) pay compensation for any comments; or (3) to respond to any comments. We may, but are not required to, monitor, edit, or remove content that we determine, in our sole discretion, to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violates anyone's intellectual property. of the parties or these Terms of Service. You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or any third party as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for comments posted by you or any third party.

SECTION 10: PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on the Service or on any related website is incorrect at any time without notice (including after you have submitted your order). . We do not undertake any obligation to update, change or clarify information on the Service or on any related website, including without limitation pricing information, except as required by law. No specified update or update date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been changed or updated.

SECTION 12 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in illegal acts; (c) violate any international, federal, provincial or state regulation, rule, law or local ordinance; (d) infringe or violate our intellectual property rights or the intellectual property rights of third parties; (e) harass, abuse, insult, harm, defame, defame, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) upload or transmit viruses or any other type of malicious code that will or may be used in any way that affects the functionality or operation of the Service or any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) spam, phishing, pharm, pretext, spider, crawl or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violation of any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not warrant, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods or cancel the service at any time, without notice. You expressly agree that your use of, or inability to use, the Service is at your own risk. . The Service and all products and services delivered through the Service are (except as otherwise specified by us) provided "as is" and "as available" for your use, without any representation, warranty or condition of any kind, whether express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no event shall Osaba Collection, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any direct, indirect, incidental, punitive, injury, loss, claim or incident of any kind. special or consequential damages of any kind, including, without limitation, loss of profits, loss of income, loss of savings, loss of data, replacement costs, or similar damages, whether in contract, tort (including negligence), strict liability or otherwise, arising out of your use of any services or products purchased through the service, or any other claim related in any way to your use of the service or any products, including, without limitation, any errors or omissions in any content, or any other loss or damage of any kind incurred as a result of the use of the service or any content (or product) published, transmitted or made available through the service, even if informed of its possibility. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend and hold Osaba Collection and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

SECTION 15 - SEVERABILITY

In the event that any provision of these Terms of Service is found to be unlawful, void, or unenforceable, however, such provision shall be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms of Service. Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provision.

SECTION 16 - TERMINATION

Obligations and liabilities of the parties incurred prior to the termination date will survive the termination of this agreement for all purposes. These Terms of Service are effective unless terminated by you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you stop using our site. If in our sole discretion you fail, or we suspect you have failed, to comply with any term or provision of these Terms of Service, we may also terminate this agreement at any time without notice and you will be responsible for all amounts due up to and including the finish date; and/or accordingly may deny you access to our Services (or part thereof).

SECTION 17 - ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Service will not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in connection with The Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications or proposals. , whether oral or written, between you and us (including, without limitation, any prior versions of the Terms of Service). Any ambiguity in the interpretation of these Terms of Service shall not be construed against the governing party.

SECTION 18 - CHANGES TO THE TERMS OF SERVICE.

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change or replace part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 19 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to our email address info@osabacollection.com